
A refusal of adoption at the SPA is destabilizing, especially when the heart has already been captured in the shelter or kennel. However, we observe that the vast majority of these refusals are based on objective criteria, assessed by shelter managers at the time of the pre-adoption interview. Understanding these criteria allows for a solid application, sometimes just a few weeks later.
Behavioral assessment of the animal and compatibility with the household
Even before examining the adopter’s profile, shelter teams cross-reference the animal’s behavior with the living conditions described in the application form. A reactive, destructive, or escape-prone dog will not be entrusted to a household without a secure garden or without experience in managing these issues.
Further reading : 2024 Ranking: What is the Most Challenging Medical Specialty and Why?
For a fearful cat that has suffered abuse, a noisy home with young children will be ruled out. This is not a moral judgment on the family; it is a decision based on the behavioral profile of the protected animal.
Shelters document each animal through internal records: level of socialization, tolerance to peers, reactions to handling. When the team believes that placement poses a risk of return, they prioritize refusal. An animal returned to the shelter after a few days in a home often regresses, and re-adaptation costs weeks of work for the caregivers.
You may also like : The ultimate guide to finding the best beauty salons and professionals online
We recommend explicitly asking the shelter which animal profiles match your situation. An adopter targeting a calm adult cat for an elderly person, as reported at the SPA in Bordeaux, is more likely to receive approval if they also propose a backup solution (close family, written commitment to take back).

Refusal criteria related to housing and the adopter’s lifestyle
The reasons for a refusal by the SPA often concern concrete elements of the living environment. A lease prohibiting animals constitutes an immediate reason for refusal. Even when the adopter claims that the landlord unofficially tolerates the presence of a cat, the shelter will not take the risk of abandonment due to eviction.
- Inadequate housing for the size or needs of the animal: a studio for a large dog, total lack of outdoor space for a high-energy dog.
- Prolonged absence from home: an adopter working more than ten hours a day without a care solution will be rejected for a dog, less systematically for an independent adult cat.
- Presence of other incompatible animals: a FIV-positive cat will not be placed in a home already housing non-carrier cats, and vice versa.
- Age of the adopter deemed risky without a safety net: shelter managers assess the ability to care for an animal throughout its lifetime, which may raise questions for a kitten placed with someone over 80 years old without an identified backup.
The common point of these criteria is: the shelter anticipates the most frequent reasons for return. Each return mobilizes resources and generates trauma for the animal.
Commitment certificate and regulatory obligations before adoption
Since the enactment of the law aimed at combating animal abuse, every adopter must sign a commitment and knowledge certificate before acquiring a pet. This document imposes a reflection period between the signing and the effective handover of the animal.
In practice, the certificate is not just a simple administrative formality. It requires the adopter to acknowledge the physiological and behavioral needs of the species, the foreseeable veterinary costs, and the legal obligations related to ownership. A shelter can refuse to finalize the adoption if the responses to the preliminary questionnaire reveal a blatant ignorance of these elements.
The absence of a signed commitment certificate automatically blocks the process. Some adopters arrive at the shelter without being aware of this requirement, which delays or cancels the procedure.
Specific case of category dogs
For first or second category dogs, additional constraints apply: ownership permit, behavioral assessment by an approved veterinarian, specific liability insurance. The shelter checks all these documents before any handover. An incomplete file results in a refusal, even if the adopter meets all other criteria.

What to do after a refusal of adoption at a shelter
A refusal is not final. In the majority of cases, it indicates a mismatch between the profile of the targeted animal and the current situation of the adopter, not a permanent ban.
- Request a meeting with the shelter manager to obtain the specific reasons for the refusal. The teams do not always spontaneously communicate the details of their assessment.
- Adapt the profile of the desired animal: an adult cat rather than a kitten, a calm dog rather than a hyperactive young dog.
- Provide missing documents: certificate from the landlord allowing pets, signed commitment certificate, proof of insurance for a categorized dog.
- Turn to another shelter or animal protection association. Each organization applies its own criteria, and a refusal at one shelter does not predict a refusal elsewhere.
Proposing a backup reference significantly strengthens an application. A family member or close friend who commits in writing to take care of the animal in case of the adopter’s incapacity removes one of the most common reasons for refusal, especially for elderly individuals.
The adoption process in shelters remains a protective filter, not an arbitrary obstacle. Shelter managers handle traumatic returns for animals and calibrate their decisions accordingly. A prepared adopter, transparent about their living conditions and flexible about the desired profile, almost always ends up leaving with a companion.